VoIP offers excellent call quality. The person you’re calling can’t tell whether you’re using VoIP or POTS-there’s little difference in quality. While it’s correct that there may be occasional hiccups in transmission, the technology has evolved to the level where service interruptions or interference are no longer frequent than the usual POTS connection, and call quality is considerably a lot better than typical cellular phone reception.
The biggest advantage VoIP has over POTS is cost. Domestic calls cost nothing, or at least, less expensive than POTS; while international calls are also a lot less expensive and, in certain cases, free at the same time. A VoIP cellular phone number, sometimes termed as a virtual number, is just not directly related to the physical network of a landline, but “appears” to be so. Thus, people from another country may make calls for you at the local rate instead of the higher international rate since your virtual contact number “seems” to get within their local exchange, though it’s not.
Another benefit is convenience and versatility. Virtual contact numbers can be assigned to ring on multiple devices: a landline phone, phone system service, or perhaps a work or home phone. You can also assign multiple contact numbers to ring on one handset. At the most basic level, getting VoIP service is almost hassle-free. There are actually myriad providers available to a person with a computer and an Internet connection. All you need to do is download the software program, and in a few minutes you could start making calls.
VoIP is especially appealing to businesses. The expense of voice calls is lower, an expense savings multiplied times the quantity of employees as well as the frequency of calling. Also, VoIP integrates data and voice communications (including cell phones) inside a more cost-efficient manner. As an alternative to trying to make two types of communications systems interact with each other, the two are already bundled together. According to Forbes magazine, since 2008, a lot more than 80% of PBX (private branch exchange) systems (the “switchboard” that serves offices) sold are VoIP. As the main point of VoIP might be to make inexpensive telephone calls, it comes with added functionality including high-fidelity audio, video, and Web conferencing; in addition to file transfers, shared presentations, and computer desktop control-all with tremendous capabilities for tracking, analyzing, and reporting data.
VoIP is actually a multifunction system. SIP (Session Initiated Protocol)-enabled VoIP handsets are equipped for any kind of communication, whether voice or data: regular calls, faxes, voicemail, email, Web conferences, etc. So that you could, as an example, listen to your email or record a voice message that you could send into a fax machine. The handsets will also be scalable-you could add and subtract features since you need without switching out hardware. The plug-and-play capability ensures that you don’t need a support team to reconfigure the network each time new extensions are added. All you need to do is plug the handset in and it’s all set to go.
VoIP is efficient and secure. Allowing voice and data communications to run over a single network greatly reduces corporate infrastructure costs; the greater the company, the greater the savings. For companies concerned with security, VoIP already offers the capability to use standardized encryption protocols, which is far more difficult to provide over a regular telephone connection.
VoIP hardware is inexpensive and versatile. Furthermore, VoIP handsets are less costly than traditional telephones and therefore are simpler to reconfigure. Dual-mode VoIP handsets are designed for switching coming from a cellular link with a building Wi-Fi even during the conversation, eliminating the need to provide employees with both a cellphone plus a “regular” office phone. This not only reduces overall expenses, but lowers maintenance by half, since there are fewer devices to follow, control, and support.
VoIP features a virtual assistant. Various other handy business features include Auto Attendant-otherwise known as an online assistant-which not merely plays prerecorded music or messages for callers on hold, but also routes calls to departments and also individuals. As a result your organization look bigger than, because the “accounting department” could just be your father-in-law, but this feature gives customers the impression which you have a more substantial organization.
VoIP as being a tracking system. Another interesting feature is oftentimes called Find Me, Follow Me, Call Hunting, or Advanced Forwarding. It allows a handset (or perhaps a number) to maneuver wherever anyone goes, whether it’s in the workplace, at the convention center, or using a home phone or mobile phone. A variation on this is Presence, 09dexjpky enables you to track where employees are, and in addition defines rules regarding locations where handset should or must not ring.
Integrating VoIP with many other systems. Many VoIP systems also integrate emails and calendar systems such as Microsoft Outlook. This lets you “click to dial” an Outlook contact and automatically record calls you will make and receive.
To help make VoIP calls, a person or company needs:
A higher-speed broadband Connection to the internet (at the very least 256 kilobytes a 2nd: DSL, cable, newer satellite, or something that isn’t dial-up).
A personal computer equipped with a microphone (these days even the lowest priced computer has one), or perhaps an adaptor to some regular phone (only necessary rather than your personal computer).
Software from your VoIP provider.
Typically, voice calls (whether made by regular telephone or another VoIP number) placed to some VoIP number could be received on the pc itself; or routed to a regular telephone, cellphone, or smartphone.
While there are dedicated VoIP phones for consumers, many of these systems are directed at business use. A hybrid approach-intended mostly for consumers without computers-is to sell an adapter that may be connected to a consistent telephone handset.
The Down-side of VoIP (because there’s always a catch)
So, if VoIP is such a whole lot, why hasn’t it position the phone companies out from business? Well, because nothing is ever perfect. While it’s true that traditional phone companies are slowly going the way in which of the dinosaur-and VoIP is just one of many factors ultimately causing final extinction- you can still find numerous things good old copper wire connections that go as far back to Alexander Graham Bell do adequately. The initial one is emergency calling. While you will get some form of 911 service over VoIP, it is typically expensive, and not always as reliable.
This leads to a far more important issue, which happens to be: in case your Internet decreases, there goes your phone system, not simply emergency calling. The previous dinosaur phone company has backup power for many its circuits, which is why even during a blackout, you can still demand help in your corded phone, or perhaps talk to your neighbors if need be.
International calling might be a bit iffier on VoIP compared to a regular landline connection, particularly to countries where the phone network is more extensive compared to the Internet, especially and once neither is of top quality. (Make sure to take notice of the listing of countries paid by the actual VoIP plan.)
Last, while VoIP quality typically resembles a landline (and in some cases spotty cell phone reception has reduced general perceptions of acceptable quality), a slow, spotty, or crowded network may affect audio quality, even to the point of dropping calls.